Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Thank you for shopping with Nova Deals. This Shipping Policy explains how we process and deliver your orders.
1. ORDER PROCESSING
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
2. SHIPPING TIMES
Estimated delivery times:
• United Kingdom: 3–10 business days
• Europe: 5–15 business days
• International Orders: 7–20 business days
Delivery times are estimates and may vary depending on location, customs processing, and carrier delays.
3. SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping may be offered on selected products or promotional campaigns.
4. ORDER TRACKING
When available, tracking information will be provided via email after your order has been shipped.
Please allow up to 48 hours for tracking information to become active.
5. DELAYED OR LOST SHIPMENTS
Nova Deals is not responsible for delays caused by:
• Shipping carriers
• Customs clearance procedures
• Weather conditions
• Public holidays
• Other circumstances beyond our control
If your package appears lost, please contact us and we will do our best to assist you.
6. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided, Nova Deals is not responsible for orders delivered to the wrong address.
7. DAMAGED PACKAGES
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the package and product.
We will review the issue and offer an appropriate solution.
8. CONTACT US
If you have any questions regarding this Shipping Policy, please contact us through our Contact Us page.
Novadeals